18 April 2024

Startups Are Quick To Fire

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Startup companies have always offered a risk/reward environment for employees. A successful startup can mint many millionaires, much like Facebook and Twitter have done in the last couple of years. But a as part of this process, startups are reinventing the way companies work: Firing people before the ink is dry on their employment contracts.

Hoping to board a rocket ship to IPO riches and build the next big thing with a beer in hand, tech-savvy workers are flocking to fledgling companies. Almost anyone joining one of these upstarts faces the risk that it could collapse long before minting millionaires.

But there are personal risks, too. New hires often don't realize just how precarious their job at a startup can be. Startup managers say they try to let underperformers or poor fits go within their first three months, but some hires don't last even that long.

In part, that is a reflection of the "lean startup" ethos described by Eric Ries in his 2011 book of the same name, which urges new companies to stay unsentimentally focused on moving ahead, repeatedly releasing improved products and eliminating anything that doesn't serve customers.

New companies let nearly 25% of their employees go in the lead-up to their first birthday, according to the Bureau of Labor Statistic's most recent survey, which tracked employment changes between March 2012 and March 2013.

By contrast, job losses at established companies—which it defines as having been in business for longer than 18 years—are just 6.6% a year.

Sometimes the skills a startup sought in February no longer fit into its strategic plan come June. Twitter, for example, started as a side project at Odeo, a podcasting company.

Often times, once a startup grows to about 50 employees, employees are needed for more specific roles, but the organizations aren't mature enough to stick to a single strategy. The founders of th startups themselves can be the problem. Big thinkers focused on developing products are sometimes rookie managers with little or no experience staffing a company.

These leaders often don't understand what qualities they should seek in employees, or they hire friends or acquaintances instead, says Susan LaMotte of exaqueo, a consulting firm that specializes in startup hiring. Ms. LaMotte says one founder she was brought in to work with had interpersonal friction in his organization of about 40 people. The founder, who she says hired people based solely on their technical skills, told her: " 'I don't understand what happened. I hired the best and the brightest, and now everybody hates each other.' " Employees who jump from the corporate world often don't move fast enough to suit startup founders, and then are surprised at how quickly they are fired.

Big companies, wary of wrongful-termination suits, tend to be slower to fire. Given their longer, and more onerous, hiring process—weeks of interviews, testing and training—big companies also may be hesitant to give up on an investment so soon, says Mary Ann Gontin of human-resources consulting firm OI Partners.

Startups, especially early-stage ones, experience a lot of turnover, so being fired by one may not seem as much of a career setback as it would at a big company that rarely swings the ax.

"Some people say failure is a badge," says H. Irving Grousbeck, who teaches entrepreneurship at Stanford University's Graduate School of Business.

That philosophy tends to apply to startup companies as a whole, "but I think it also applies to some degree to employees," he adds.

Still, dismissed workers often don't see the pink slips coming. "People tell you, 'Oh, be careful, startups can be crazy, they turn and burn,' " says Michael Heist, who has learned the hard way. His employment at Quirky, a startup that helps people invent and buy products, lasted four months. "Until you're really a part of it, you have no clue."

Click here for the original article in the Wall Street Journal. 

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